Terms & Conditions

Last Updated: April 21, 2025

1. Introduction

Welcome to KB Solutions. These Terms and Conditions ("Terms") govern your use of our website and AI assistant services for solar installation businesses (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you do not have permission to access the Services.

2. Definitions

"Company," "we," "us," or "our" refers to KB Solutions."You" refers to the individual, company, or legal entity accessing or using our Services."AI Assistants" refers to our artificial intelligence-powered communication tools designed for solar installation businesses."Content" refers to all information, data, text, software, music, sound, photographs, graphics, videos, messages, or other materials available through our Services."Subscription" refers to the recurring payment plan that permits access to our Services.

3. Account Registration

3.1 Account Creation

To use some our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. Subscription and Payment Terms

4.1 Subscription Plans

We offer various subscription plans for our AI assistant services. The features, limitations, and pricing of each plan are described on our website.

4.2 Payment

Payment for our Services is due in advance according to the billing cycle of your selected subscription plan. All payments are non-refundable except as expressly provided in these Terms.

4.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless canceled by you at least 24 hours before the renewal date.

4.4 Price Changes

We may change our subscription prices from time to time. Any price changes will apply to billing cycles after the price change is posted.

5. Use of Services

5.1 Permitted Use

You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to use our Services:

In any way that violates any applicable federal, state, local, or international law or regulation.

For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way.

To transmit any material that is defamatory, obscene, invasive of another's privacy, harassing, threatening, or otherwise objectionable.

To impersonate or attempt to impersonate KB Solutions, an employee, another user, or any other person or entity.

To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services.

5.2 AI Assistant Usage

You are responsible for:

Configuring your AI assistant in compliance with all applicable laws, including those related to telemarketing, call recording, and privacy.

Obtaining proper consent from individuals before recording calls through our AI assistants.

The accuracy and legality of all information you provide to customers through our AI assistants.

6. Content

6.1 User Content
Any content you provide through our Services, including configurations, scripts, and customer data, remains your property. However, by providing such content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content for the purpose of providing and improving our Services.

6.2 Company Content

All content provided by KB Solutions, including our website, software, AI models, and documentation, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.

7. Data Privacy and Security

7.1 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7.2 Data Security

We implement reasonable security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Intellectual Property Rights

8.1 Our Intellectual Property
Our Services, including all software, algorithms, AI models, designs, text, graphics, logos, and other content, are owned by KB Solutions or our licensors and are protected by copyright, trademark, and other intellectual property laws.

8.2 License to Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your internal business purposes.

8.3 Restrictions

You may not:

Copy, modify, or create derivative works based on our Services. Reverse engineer, decompile, or attempt to extract the source code of our software. Remove any copyright, trademark, or other proprietary notices. Sell, resell, license, sublicense, or transfer your rights to use our Services. Use our Services to build a competitive product or service.

9. Limitation of Liability

9.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL KB SOLUTIONS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.3 Cap on Liability

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU TO KB SOLUTIONS FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

10. Indemnification

You agree to defend, indemnify, and hold harmless KB Solutions and our officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your use of the Services or your violation of these Terms.

11. Term and Termination

11.1 Term

These Terms shall remain in full force and effect while you use the Services.

11.2 Termination by You

You may terminate your account and subscription at any time by following the instructions on our website or by contacting us.

11.3 Termination by Us

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

11.4 Effect of Termination

Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Changes to Terms

We may revise these Terms from time to time. The most current version will always be posted on our website. By continuing to use our Services after revisions become effective, you agree to be bound by the revised Terms.

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.

13.2 Arbitration

Any dispute arising out of or relating to these Terms or the Services shall be resolved by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association.

13.3 Waiver of Class Actions

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and KB Solutions regarding the Services.

14.2 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.

14.3 Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

14.4 Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

14.5 Force Majeure

We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, riots, civil unrest, government action, labor strikes, or power failures.